You can book online by selecting the property, click on the book now button and then follow the instructions from there. Once you have
completed the online booking form and paid the deposit, you’ll be sent your contract for signature. Once you have signed the contract,
your booking will be complete.
How much will it cost to book?
We do not charge a booking fee. To secure your booking you will be required to pay a £350 deposit, which will be refunded at the end of
When does the contract start?
Our contracts start on 01 September of each year. Subject to availability you may be able to move in earlier.
Is my booking guaranteed?
All booking requests for accommodation made on the website are subject to acceptance by us. We are not obliged to accept your booking
request and may, at our discretion, decline to accept any booking request for any reason. If we are unable to make you an offer of
accommodation, we’ll let you know as soon as possible and refund your deposit in full.
Where we accept your booking request, we’ll send you a Tenancy Agreement for your signature. You will need sign the contract to confirm
the booking. Please note that your booking request may be cancelled if you do not sign the contract within 24 hours of receiving your
When do I need to pay the rent?
For international students the rent is payable in advance. For UK students the rent is payable in four instalments with the first instalment
one month prior to moving in and the remaining three instalments in line with student loan payments.
Can I cancel my rent contract after signing?
Once you have signed the tenancy agreement you will have no right to cancel the contract and shall be liable to pay the full rent relating
to the accommodation for the term of the tenancy.
What happens if I decide to leave before the end of my contract?
Should you decide to leave for any reason prior to the end of your contract, you will remain responsible for the outstanding rent. We
may be able to release you from your contract if you find a suitable replacement to take a new tenancy agreement for the rest of your
tenancy and pay the outstanding rent. This will be subject to a £250.00 administration fee plus any fees payable to third party agents for
a providing a replacement tenant. Any refunds will be paid after the student replacing you has signed the tenancy agreement, paid the
rent, and moved in. If you can’t find someone to take over your tenancy, you’ll be responsible for paying the full rent until the end of
How do I collect my keys?
You will be able to collect the keys to your studio on the arrival day as stated in your tenancy agreement. You must notify us of your
preferred check-in time 5 days prior to arriving either by calling us on (+44) 1484 973750), email us at firstname.lastname@example.org
or message us on WhatsApp or WeChat.
All of our buildings are highly secure and have a combination of bio-metric, fob and key entry system. Upon arrival, our staff will process
your enrolment and provide you with a set of keys and fob to enter the property.
What do I need to bring?
need to bring your own bedding, cutlery, cookware and bin. You will also need cleaning materials and toiletries. If you are travelling from outside
the UK, wait until you arrive before purchasing electrical items, or bring adapter plugs compatible with the voltage system in the UK
What do I need to do when moving out?
You’ll have to move out at the end of your tenancy term. If you plan to extend or stay on, please let us know ASAP so we can ensure you
can have the same studio. You will be required to return the studio in the same condition it was provided. In general, you will be required
to clean your studio including the kitchen area and ensuite and dispose of all rubbish in the designated bin store. Failure to clean the
studio and any damages will be subject to charges, hence we recommend you make an appointment with the accommodation manager
to inspect your studio and let you know exactly what is required.
How safe is the Courtyard and Broomfield House?
The Courtyard and Broomfield House have enhanced security. You can only enter the building through bio-metric door entry, this is
followed by a fob to enter to your specific floor and a key to enter your studio. If you have any concerns about security or are unable
to enter the building, you can call us 24/7 on 01484 937750 or contact us through WhatsApp or WeChat.
Is smoking allowed?
Smoking is prohibited in your studio and in the building. Smoking is only allowed outdoor in the designated smoking area.
Do I have to pay for gas, electricity and water?
Electricity and water is included within your rent. Hot water is available 24/7 and you have your own heater with a thermostat so you can
control the temperature.
Do I have to pay for internet?
Free superfast wi-fi is available throughout the buildings. In addition, in the Courtyard Block A and Block B each studio has its own
ethernet connection. When you move in the accommodation manager will provide you with details on how to connect to the internet.
Do I have to pay Council Tax?
As a full-time student at the University of Huddersfield you do not have to pay Council Tax.
Do I have to pay for a TV License?
TVs are provided in the Games Room and in each studio. The TV in the Games Room is covered by the Landlord’s TV License.
If you will be watching TV in your studios you will be responsible for getting your own TV License.
Who is responsible for maintenance?
Sasco Student Living is responsible for maintenance. However, it is your responsibility to promptly notify if something is not working or
requires repair. If you fail to report it in a timely manner you will be held responsible for damage caused as a result of late notification.
How do I report maintenance?
If something is broken or faulty, please contact the accommodation manager know ASAP.
For emergencies, you can call us 24/7 on 01484 937750 or send a message through email, WhatsApp or WeChat.
How do I collect my post?
Regular mail will be delivered by the postman to your personal mailbox located on the ground floor in the Courtyard and the
basement in Broomfield House. When moving-in you will be provided a key for your personal mail box.
How do I collect my online deliveries?
For courier or food deliveries, the delivery person will be able to contact you through the main intercom system - your flat number will
be connected to your mobile. For security of all residents, you will be required to go down to the main gate entrance and personally
collect your items. Please ensure that an up-to-date mobile number is provided so it can be linked to the intercom system.